SilverHome Technical Support

SilverHome currently supports smart mowers, pool cleaners and instant printers. For the list of supported models, open the App and go to "Add Device".

Open SilverHome, tap the "+" button on the home screen, make sure your phone and the device are on the same Wi-Fi network, and follow the on-screen instructions to complete pairing.

Check that the device is powered on and that its Wi-Fi or Bluetooth connection is working. Try restarting the device or rebinding it in the App. If the issue persists, please contact us.

Open the mower's device detail page and tap "Mowing Schedule". You can configure automatic mowing tasks by time and zone, with support for multiple time windows and zones.

Place the cleaner in the pool, then choose a cleaning mode in the App (auto-clean, spot-clean, etc.). The device will plan its route automatically. You can also create timed cleaning schedules.

After pairing the printer over Bluetooth or Wi-Fi, you can choose photos, text or themed templates in the App and print with one tap. Multiple paper sizes and styles are supported.

Go to "Me" > "Account Settings" > "Delete Account" and follow the on-screen instructions. After deletion, all related data will be permanently removed. Alternatively, send a request to dengping@vecservice.vip.