SilverHome Terms of Service

Effective: May 7, 2026 | Last updated: May 7, 2026

Welcome to SilverHome. These Terms of Service (the "Terms") govern your use of the SilverHome application (the "App" or the "Service") provided by Silver Home ("we", "us" or "our"), a company registered in the People's Republic of China. By downloading, installing, registering or otherwise using the App, you acknowledge that you have read, understood and agree to be bound by these Terms. If you do not agree, please do not use the App.

1. Service Description

SilverHome is a smart-home management application that provides the following core features:

Discovery, binding and unbinding of supported smart devices, including smart mowers, pool cleaners and instant printers.
Device status monitoring, parameter configuration, remote control and scheduled task automation.
Device runtime alerts and abnormal-event notifications.
User account registration, authentication and device permission management.

The App does not directly sell physical smart devices. Devices are manufactured and warranted by their respective manufacturers. The App provides only the software-layer management and connectivity service.

2. Eligibility

You must be at least 16 years old to use the App. Where local law sets a higher minimum age for entering into a contract or for processing of personal data, that higher age applies.
If you are between the minimum age and the age of majority in your jurisdiction, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

3. Accounts and Use

Some features require a registered account. You must provide accurate, current and complete information and keep your account credentials secure.
You are responsible for all activities that occur under your account. If you suspect unauthorized access or any other security risk, please contact us immediately using the contact details in Section 11.
Each account is for personal use only and may not be transferred, lent, sold or shared with others.

4. Acceptable Use

You agree to comply with all laws and regulations applicable to you and to refrain from the following conduct:

Reverse engineering, decompiling, disassembling or otherwise attempting to derive the source code of the App.
Accessing, modifying, interfering with or disrupting the App or its backend services, networks or data without authorization.
Using the App for any unlawful, fraudulent, infringing or harmful activity.
Performing automated requests, scraping, request forgery or any other abusive use of the Service.
Posting, distributing or transmitting through the App any content that is unlawful, defamatory, infringing, obscene or otherwise objectionable.

If you violate these provisions, we may suspend or terminate the Service to you and reserve the right to pursue any other remedies available under applicable law.

5. Intellectual Property

All content of the App, including text, user interfaces, icons, graphics, audio, video, source code, API design, trademarks and logos, is owned by Silver Home or its licensors and is protected by copyright, trademark and other applicable laws.
Without our prior written permission, you may not copy, modify, distribute, sell, lease, adapt, compile, sublicense or otherwise use such content, except as expressly permitted by these Terms or by applicable law.
Third-party devices, SDKs and open-source components remain the property of their respective owners and are subject to their own license terms.

6. Disclaimers

To the fullest extent permitted by law, the App is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express, implied or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement or uninterrupted operation.

Service availability and continuity may be affected by network, telecommunications, manufacturer service outages, force majeure or other factors beyond our reasonable control. We are not liable for such events.
Actual operating results of smart devices (including but not limited to mowing, cleaning and printing outcomes) depend on hardware, environment and user operation, and are not within the sole control of the App.
Any materials or information you obtain through the App, and any transactions you enter into with third parties, are at your own discretion and risk.

Some jurisdictions do not allow the exclusion of certain warranties; in such jurisdictions, the foregoing exclusions apply only to the extent permitted by law.

7. Limitation of Liability

To the fullest extent permitted by law, in no event will Silver Home, its affiliates, directors, employees or agents be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or any loss of profits, revenue, data or goodwill, arising out of or in connection with your use of, or inability to use, the App, regardless of the legal theory and even if we have been advised of the possibility of such damages.

To the extent liability cannot be excluded under applicable law, our aggregate liability for all claims arising out of or relating to these Terms or the App is limited to the greater of (a) the amount you have paid us, if any, in the twelve (12) months preceding the event giving rise to the claim, or (b) US$50.

Nothing in these Terms limits liability that cannot be limited under applicable law (such as liability for gross negligence, willful misconduct or, where applicable, mandatory consumer-protection rights).

8. Service Changes, Suspension and Termination

We may update, upgrade or discontinue features, versions, supported platforms or service scope as our business evolves, and will notify you through in-App notice or by updating this page.
We may temporarily suspend the Service in whole or in part for maintenance, upgrades or to address security incidents.
We may suspend or terminate the Service to you if you violate these Terms or if required by applicable law or regulation. Consequences arising from such suspension or termination are your responsibility.
You may stop using the App and request account deletion at any time. Following account deletion, your data will be handled in accordance with our Privacy Policy.

9. Governing Law and Dispute Resolution

These Terms, and any non-contractual obligations arising out of or in connection with them, are governed by and construed in accordance with the laws of the People's Republic of China (excluding the laws of the Hong Kong, Macau and Taiwan regions), without regard to its conflict-of-laws principles.

Subject to the next paragraph, any dispute arising out of or in connection with these Terms shall first be addressed by good-faith negotiation. If the parties fail to resolve the dispute through negotiation, the dispute shall be submitted to the people's court of competent jurisdiction at our place of registration.

Mandatory consumer protection (EU, UK and other jurisdictions): if you are a consumer habitually resident in the European Union, the United Kingdom, or another jurisdiction whose mandatory consumer-protection laws apply to you, nothing in these Terms deprives you of the protection afforded by those mandatory laws. As a consumer in the EU/UK, you may also bring proceedings in the courts of your habitual residence, where required by applicable law.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.

10. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with an updated "Last updated" date. For material changes we will notify you through in-App notice or other reasonable means. Your continued use of the App after the update takes effect constitutes acceptance of the revised Terms; if you do not agree, please stop using the App.

11. Contact Us

If you have any questions, comments or requests regarding these Terms, please contact us:

Developer: Silver Home
Email: dengping@vecservice.vip
Related documents: Privacy Policy | Technical Support